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Meet the Central Carolina Insurance Team

From our offices in Salisbury and Mooresville, we have a team dedicated to help meet all of your personal and commercial insurance needs.

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The Executive Team

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Clarence "Rock" Pickard Jr.

President

PH: 704-664-3973

FX: 704-664-2416

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John A. Drye

Vice President

PH: 704-636-5311

FX: 704-636-7141

Our Risk Managers

Jake Beaver
Jake Beaver

Risk Management Advisor

PH: 704-664-3973

FX: 704-664-2416

Dale S. Peeler
Dale S. Peeler

Risk Management Advisor

PH: 704-636-5311

FX: 704-636-7141

Josh Dillon
Josh Dillon

Risk Management Advisor

PH: 704-636-5311

FX: 704-636-7141

Lindsay Triplett
Lindsay Triplett

Risk Management Advisor

PH: 704-636-5311

FX: 704-636-7141

William B. Harrell
William B. Harrell

Risk Management Advisor

PH: 704-798-9877

FX: 704-636-7141

Our Salisbury Team Includes:

Wendy Harris

Agency Office Manager

Wendy began with Central Carolina in January of 2018. She has her Property and Casualty License and serves as the Agency Manager, handling all managerial and HR aspects for the agency.

Whitney Curry

Personal Team Lead

Whitney joined CCIA in 2015. She comes to us from National General after working as a special investigations claims adjuster. She has her license for property and casualty insurance and has been in the insurance field since 2004 and is our Personal Lines Team Lead.

Krista Hardin

Personal Account Manager

Krista joined CCIA in 2017. She comes to us from Farm Bureau after working as an associate agent. She has her license for property and casualty insurance and has been in the insurance field since 2016.

Sandra Wood

Personal Account Manager

Sandy joined the CCIA team in August 2015. She has spent most of her time here as the Claims Manager. As of March 2020 she has moved to the Personal Lines department as an Account Manager. Sandy started working in insurance in 2004 and has always worked for independent agencies. Sandy enjoys spending time with her family and her 2 Shih Tzu’s, Duncan and Donut.

Jennifer Newman, CISR, CBIA

Commercial Team Lead

Jennifer has been a licensed Property and Casualty agent since 1999 and has been with CCIA since 2006 specializing in business insurance. Prior to joining us she gained experience in the trucking and transportation insurance industry at an agency in Houston. Jennifer works with the agents to provide programs for our clients that suit their specific insurance needs and strives to provide excellent customer service.

Stephanie Grubb, CBIA

New Business & Marketing Associate

Stephanie joined CCIA in August 2012 and has had her property and casualty license since 2005. She has worked in both personal lines and commercial lines departments within our agency. Stephanie received a Bachelor’s degree from Catawba College in 2018 focusing in Business Administration and Marketing. In Stephanie’s spare time she enjoys watching her son play baseball, visiting family and enjoying time with her lab, Molly.

Joanne Brown, CPIS, CPSR

Claims Manager

Joanne celebrated her 49th year with CCIA in 2019. She has serviced both personal and commercial lines accounts and been involved in system administration, bookkeeping and management along the way. Currently she is serving in the capacity of Claims Manager.

Linda Fairley, CPIW

Receptionist

Linda has been in the Insurance Industry for 45 years and with Central Carolina since 1987. She retired from scouting –no more sleeping on the ground!!! She enjoys good literature, old movies from the 30’s and 40’s –they have an actual story to tell, and going to antique stores looking for treasures.

Danette Walker

Bookkeeper

Danette has been with CCIA since 1997 as our Bookkeeper. She has worked in banking and customer service before joining the CCIA team. Danette is a very active member of her church and earned her Doctor of Theology and Sacred Studies in June of 2017. She and her husband are currently raising three of the youngest of their eight grandchildren.

Kristen Plummer

Personal Account Manager

Kristen joined our team in September 2020. She graduated in 2002 from Meredith College with a Bachelor’s Degree in Business. Kristen and her husband, Jon, have two pets, a yellow lab named Huck and a bunny named Nully. Kristen is a member of First Baptist Church of Salisbury. In her free time she enjoys traveling, gardening, attending community events, and spending time with family and friends.

Sisy Chavez

Commercial Account Manager

Sisy joined our team in July 2021. She has past experience in customer service and continues to grow in the insurance industry. She is looking forward in helping provide excellent customer service to CCIA customers. In her free time she enjoys outdoor activities, reading, and being with family and friends.

Lacie Earnhardt

Commercial Lines Support

Cat Darnell

Commercial Account Manager

Our Mooresville Team Includes:

Chris Yaden

Personal Account Manager

Chris joined CIAA in 2018. She comes to us with over 20 years of experience in the insurance industry. She has been licensed in Property and Casualty Insurance since 1998. Chris holds the designation of Certified Insurance Service Representative Elite. Chris is excited to meet new people and encourages you to stop by our Mooresville office.

Kelly Andrade

Personal Account Manager

Kelly was an agent in Massachusetts for 10 years before coming to CCIA in February, 2015. She has had her Property & Casualty license since 2005.

Lorraine Gafnea

Commercial Lines Support

Lorraine has been with the agency since June, 2013 and in the insurance industry for more than 25 years. Before joining CCIA she worked for a wholesale brokerage, a captive agency, and a carrier.

Kristina Christy

Receptionist / Claims Manager

Kristina is the Claims Customer Service Manager and the Receptionist for our Mooresville office. She is a licensed Property & Casualty agent and has been with CCIA since 2005 handling claims, assisting clients and supporting our account managers.

Courtney Holmes

Commercial Account Manager

Our Concord Team Includes:

Kaley Yates

Certificate Administration

Kaley joined CCIA in January of 2020 and obtained her property & casualty license in 2019. She previously worked for a carrier in the workers comp division. She is a lifelong resident of Kannapolis and graduated from South Rowan High School. She enjoys spending her spare time with her family.

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